Virtual assistants for HRC
Hotel, Café, Restaurant
Unlock Your Potential with Our Customised Support Services
As a hospitality professional, you are the heart and soul of your establishment. Every day, you offer your customers a unique experience with passion and expertise. However, administrative tasks, reservations management, digital marketing and financial management can quickly become obstacles to your productivity and the quality of your service. That's where we come in.
Major challenges facing the HCR sector :
🕰️ Time-consuming management: up to 40% of your valuable time is taken up by administrative tasks and managing bookings.
🍽️ Demanding customer service : Difficulty in maintaining consistent quality in the face of peak demand and varied requests.
💼 Complex financial management: cost control and revenue optimisation, a daily challenge.
🌐 Limited online visibility: Difficulty standing out in a competitive market and attracting new customers.
📊 Inventory and supply management: Complexity in optimising inventories and managing suppliers effectively.
Virtual Assistant for HCR
Our Outsourcing Solutions
We understand the unique challenges you face as a craftsman. Our tailored support services are designed to free you from these constraints, so you can concentrate on what really matters: your craft.
Pay-as-you-Go
from 8 .99
€ / hour- Balance valid for 1 to 4 months depending on offer
- 15 areas of expertise
- Team Backoffice and Team Experts
- Native French or English
- Native bilingual (fr/en) and other languages possible
- Recycling unused hours
Dedicated Virtual Assistant
from 6 .49
€ / hour- Minimum 1 hour/day 5 days/week
- Dedicated manager included, 92 jobs available
- Customised training included
- Native French or English
- Native bilingual (fr/en) and other languages possible
- Time zone selection
Integral Team
from 245 .00
€ / month- Complete management suite included
- Manager personnel, Backoffice included
- Customised training included
- Bilingual (fr/en) (other languages on request)
- Access 8h/d 5/7d
- Choice of time zone, 24/7 availability: please contact us
Taking Orders and Reservations by telephone / Internet
QR-Code menu, online payment, ticket printing in the kitchen.
We take care of everything, so you never miss a customer. Discover our offer from 199 € / month
Managing reservations, planning teams, handling emails and customer requests, managing administrative documents and coordinating with the various departments.
Optimise your day-to-day management and offer your customers an impeccable welcome thanks to a dedicated assistant who takes care of all the administrative logistics.
Free up up to 50% of your administrative time!
Management of social networks, creation of content for the website and newsletters, optimisation of local referencing, management of online reputation and analysis of marketing performance.
Boost your online visibility and attract new customers thanks to targeted marketing strategies and a dynamic digital presence managed by an expert.
Boost your visibility and attract new customers!
Recruitment management, onboarding of new employees, monitoring of schedules and leave, payroll management, ongoing training, conflict management and well-being at work.
Optimise your staff management and create a positive working environment with a dedicated HR assistant. Ensure that your team remains motivated, efficient and compliant with employment legislation.
Managing customer returns, handling complaints, monitoring customer satisfaction, managing online reviews and implementing loyalty-building strategies.
Strengthen your customers' loyalty by offering a fast, personalised and professional after-sales service, while constantly improving your online reputation.
Head Digital Marketing
Assistant administratif
Administrative and Reservations Assistant
Customer Support and Feedback Management
Human Resources Assistant
Accounting and Finance Assistant
Monitoring expenditure and income, assistance with day-to-day accounting, preparation of tax returns, analysis of financial performance and cost optimisation.
Ensure rigorous financial management and optimise the profitability of your establishment with the support of a dedicated financial expert.
Head of Stocks and Procurement
Monitoring inventories, optimising orders, coordinating with suppliers, analysing consumption trends and managing supply costs.
Guarantee efficient management of your stocks, avoid stock-outs and optimise your costs thanks to precise monitoring and anticipation of requirements.
We can meet all your needs.
18 areas of expertise and 92 professions at your disposal
Integral Team
Meet all your needs, whether regular or one-off, with our Team Intégrale package.
Benefit from a continuous, reliable service, without having to worry about absences. Our virtual assistants, specially trained to meet the specific needs of your business, are available, flexible and can adjust to your requirements, with no commitment or advance notice.
All aspects of your business are managed by specialised professionals, trained specifically in your company's policies and methods.
The Integral Team Manager takes care of your administrative needs, project management and customer support. He or she acts as a fully-fledged member of your team, answering calls on your behalf and handling enquiries from your customers and prospects according to your guidelines. You benefit from the full power of our 360° software solution. Our Team Intégrale package at €245 includes 20 hours of integrated services, at no extra cost, with a dedicated Manager available 8 hours a day. Everything is included: no additional taxes, no risk of unforeseen absence, and no holidays to plan for.
Everything is included, no tax to add, no unforeseen absences, no holidays to plan.
Dedicated assistants (from 1 hour a day, Monday to Friday), such as the Community Manager, Accounting Assistant or Digital Marketing Manager, work independently under your direction. The Integral Team Manager coordinates the team of assistants to achieve your objectives, and liaises with your staff and external contributors outside the hours when your assistants are available.
Save time : More than 20 hours per monthto focus on improving the customer experience.
Save money: Reduce your operating costs up to 40% off.
Accelerate Your Growth: Increase Your Sales by 20 to 30% by focusing on the quality of your services.
Meet all your one-off or exceptional needs with our Pay-as-you-Go packages.
Our experts can be quickly integrated into your team to carry out the specific tasks assigned to them. Make significant savings by outsourcing your needs wisely with Pay-as-you-Go by MyTeamHub.cloud. By combining this offer with our Integral Team, you benefit from all the advantages and 360° tools for optimum efficiency.
Do you need to create, revise or redesign your website? Edit a video? Design a new logo? Develop a presentation mock-up? Develop a mobile application for field monitoring?
Case Study
Optimising a gourmet restaurant with MyTeamHub
A renowned chef, owner of a Michelin-starred gourmet restaurant, finds himself overwhelmed by administrative and management tasks, limiting his time in the kitchen and his interaction with customers.
Challenge
Gérer efficacement les réservations, la communication client, le marketing en ligne, et les tâches administratives tout en maintenant l'excellence culinaire et le service personnalisé.
Solution
Integration of Virtual Assistants via integral Team MyTeamHub :
Integral Team 8h/d 5/7d - 40h/month
Responsable Marketing Digital
Creation and management of online advertising campaigns, SEO, SEM, newsletter management, performance analysis and reporting.
Administrative and Reservations Assistant
Handling correspondence, preparing quotations, invoicing, organising meetings, managing orders and monitoring deliveries.
Accounting and Finance Assistant
Bookkeeping, cash management, preparation of tax returns, management of supplier and customer invoices. Liaison with the chartered accountant.
Unlike a traditional employee, Team Intégral offers unique flexibility: you only pay for the hours you actually work, without the constraints and hidden costs associated with employment. In this example, 160 hours on call and 60 hours of actual work cost just €665 per month. To estimate the equivalent cost with an employee, simply multiply the cost of Team Intégral by 2.5 to 3.5. So not only do you benefit from savings of 60% to 75%, you also get a wide range of expertise and total adaptability to your changing needs, with no long-term commitment and no social security charges.
Results
Reduction in administrative time: The time spent on administrative tasks has been reduced by 40%, allowing the chef and his team to concentrate more on culinary creation and the customer experience.
Increased occupancy: The number of covers served has risen by 20%, from an average of 40 to 48 covers per day, thanks to better management of bookings and an optimised online presence.
Improved profitability: The prime cost (cost of raw materials + cost of labour) has been reduced from 70% to 65% of sales, thanks to better stock management and optimised staff planning.
Growth in sales: Sales rose by 15%, as a result of increased footfall and optimisation of the average bill. Enhanced reputation: The average rating on online review platforms rose from 4.2 to 4.6 stars, reflecting a significant improvement in customer satisfaction and strengthening the restaurant's position in the local gastronomic market.
Exceptional need
As well as optimising its day-to-day services, the restaurant manager needed to redesign the gourmet restaurant's website to modernise it and add new functionalities.
Website features :
- Online contact and booking form
- Photo gallery of dishes
- Menu section
- Local search optimisation, SEO
- Customer dashboard
- Integration with Restaurant SaaS (from PC or tablet)
- Integration with 360° software tools to optimise customer management
Solution
Pay-as-you-go Technical Expert 120 hours
To meet this one-off but crucial need, the restaurant owner opted for a 100-hour Pay-as-you-go Technical Expert package, enabling the complete creation of his website. Cost: €1,486. The restaurant's dedicated Team Integral Manager ensures the quality and follow-up of the work carried out.
This approach enabled the landscaper to benefit from professional web expertise with 3 experts (Project Manager / UX Designer , Full Stack Developer , Graphic Designer / Content Specialist ) without committing long-term internal resources and at a cost 4 to 7 times lower than the quotes offered by local agencies. The cost remains under control and directly linked to the project, with no additional charges or commitments beyond the hours required.
Restaurant" Saas, a complete solution for managing catering establishments. It offers a number of essential functions to optimise day-to-day operations:
- Table and reservation management: view table occupancy and efficiently manage customer reservations.
- Integrated point of sale (POS): makes it easy to take orders and make payments directly from tablets or terminals.
- Menu and recipe management: makes it easy to create and modify menus, with automatic calculation of costs and selling prices.
- Real-time stock tracking: ensures accurate management of ingredients and products, with replenishment alerts.
- Reports and analyses: provides detailed statistics on sales, profitability and restaurant performance.
- Integration with the 360° Solution: connects seamlessly with accounting, human resources and CRM for global management of virtual assistants.
Assistants can help restaurateurs streamline their processes, improve customer service and maximise profitability with an all-in-one solution tailored to the specific needs of the foodservice sector.
Saas "Business" Restaurant Integrated
The analysis of the customer's needs and training objectives determined that Team Integral could meet all basic needs with 3 dedicated assistants 1h/d/assistant Monthly cost Team Integral 60h/month: €665 No social charges or tax, no investment, no sick leave. No commitment, renewable every month.
Integral Team is available from 20 hours/month for €245. The specific conditions for the dedicated telephone line and hotline apply.
Pay-as-you-Go
from 8 .99
€ / hour- Balance valid for 1 to 4 months depending on offer
- 15 areas of expertise
- Team Backoffice and Team Experts
- Native French or English
- Native bilingual (fr/en) and other languages possible
- Recycling unused hours
Dedicated Virtual Assistant
from 6 .49
€ / hour- Minimum 1 hour/day 5 days/week
- Dedicated manager included, 92 jobs available
- Customised training included
- Native French or English
- Native bilingual (fr/en) and other languages possible
- Time zone selection
Integral Team
from 245 .00
€ / month- Complete management suite included
- Manager personnel, Backoffice included
- Customised training included
- Bilingual (fr/en) (other languages on request)
- Access 8h/d 5/7d
- Choice of time zone, 24/7 availability: please contact us
Special offer : up to €360 off per employee
Take advantage of a reduced rate of £1.99/hour for your dedicated team members during the first week.
This reduced rate allows you to establish your collaboration processes without constraints, while discovering the efficiency and expertise of our team at a competitive cost.
Call us or make an appointment for your free optimisation consultation.
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